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Privacy Policy

Privacy Policy

Last Updated: June 2026

Introduction

We Are Marble Ltd, trading as Ibiza Revival and We Are Marble ("we", "us" or "our"), is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, protect and process your personal data when you:

  • Visit our websites;

  • Contact us by email, telephone, social media or website forms;

  • Subscribe to our newsletter or marketing communications;

  • Purchase tickets or register for events;

  • Attend Ibiza Revival events;

  • Participate in competitions, promotions or giveaways; or

  • Otherwise interact with us.

We Are Marble Ltd is the Data Controller responsible for your personal data.

Contact Details

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:

We Are Marble Ltd

Trading as Ibiza Revival and We Are Marble

Email: hello@wearemarble.uk

Website: www.ibizarevival.co.uk

Data Privacy Manager: hello@wearemarble.uk

Information We Collect

Depending on how you interact with us, we may collect and process the following information.

Identity Information

  • Name

  • Job title

  • Company name (where applicable)

Contact Information

  • Email address

  • Telephone number

Event and Ticketing Information

Where you purchase tickets, attend events or register for activities, we may collect:

  • Booking information

  • Ticket purchase details

  • Attendance records

  • Event registration information

  • Dietary or accessibility requirements voluntarily provided by you

  • Communication preferences

Marketing Information

  • Newsletter subscriptions

  • Marketing preferences

  • Competition entries

  • Promotional engagement

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage information

We do not intentionally collect special category personal data unless voluntarily provided for event accessibility requirements.

How We Collect Information

Information You Provide Directly

You may provide information when you:

  • Purchase tickets

  • Complete website forms

  • Subscribe to newsletters

  • Enter competitions

  • Contact us by email, telephone or social media

  • Register for events

  • Request information

Automatic Collection

When you visit our website, we may automatically collect technical information through cookies, analytics tools and similar technologies.

Third Parties

We may receive information from:

  • Google Analytics

  • Meta Pixel

  • Mailchimp

  • Ticketing providers

  • Payment processors

  • Publicly available information sources

  • Referral partners

  • Technology service providers

How We Use Your Information

We use personal information to:

  • Process ticket purchases and bookings

  • Administer events and event attendance

  • Provide customer support

  • Communicate important event updates

  • Deliver newsletters and marketing communications

  • Process competition entries and prize fulfilment

  • Improve our events and services

  • Improve website performance and user experience

  • Monitor website usage and effectiveness

  • Comply with legal and regulatory obligations

  • Protect our business, systems and users

Lawful Bases for Processing

We process personal data using one or more of the following lawful bases:

Contract

Where processing is necessary to provide services, tickets, bookings or event access.

Legitimate Interests

Where processing is necessary for our legitimate business interests and does not override your rights and freedoms.

Examples include:

  • Event administration

  • Customer service

  • Website analytics

  • Service improvement

  • Marketing effectiveness

  • Business development

  • Fraud prevention

Consent

Where you have provided consent, including subscribing to marketing communications.

Legal Obligation

Where processing is required to comply with legal or regulatory obligations.

Marketing Communications

We may send communications relating to:

  • Ibiza Revival events

  • Ticket releases

  • Event announcements

  • Special offers

  • Competitions

  • Radio shows

  • Related entertainment activities

You may unsubscribe at any time by:

We use Mailchimp to manage and deliver marketing communications.

We do not sell personal data to third parties.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, analyse website performance and support marketing activities.

These technologies may include:

Google Analytics

Google Analytics helps us understand how visitors use our website and how we can improve user experience.

Meta Pixel

Meta Pixel helps us measure advertising effectiveness, understand audience engagement and deliver relevant advertising content through Meta platforms.

Essential Website Cookies

Certain cookies are necessary for the operation, security and functionality of the website.

Where required by law, non-essential cookies will only be activated after you have provided consent through our cookie consent mechanism.

You may manage or withdraw your cookie preferences at any time through your browser settings or our cookie consent tools.

Sharing Your Information

We may share personal information with trusted third parties where necessary, including:

  • Ticketing providers

  • Payment processors

  • Website hosting providers

  • Cloud software providers

  • IT support providers

  • Professional advisers including accountants, insurers and legal advisers

  • Marketing and communications providers

  • Regulatory authorities

  • Law enforcement agencies where required by law

All third parties are required to protect personal data and process it in accordance with applicable data protection legislation.

International Transfers

Some service providers may process personal data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK data protection legislation, including approved contractual protections where required.

Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

Access to personal data is restricted to individuals who require it for legitimate business purposes.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to satisfy legal, accounting and regulatory obligations.

Retention periods vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection legislation you have the right to:

  • Access your personal data

  • Correct inaccurate personal data

  • Request deletion of personal data

  • Restrict processing

  • Object to processing

  • Request transfer of your personal data

  • Withdraw consent where processing relies on consent

  • Object to direct marketing

  • Lodge a complaint

To exercise any of these rights, please contact us at hello@wearemarble.uk.

We may request proof of identity before responding to requests.

Data Protection Complaints Procedure

If you are dissatisfied with how we have handled your personal data, you may submit a complaint to us.

Making a Complaint

Please contact:

Email: hello@wearemarble.uk

Please provide sufficient information to allow us to investigate your concern.

Acknowledgement

We will acknowledge receipt of your complaint within 30 days.

Investigation

We will investigate your complaint fairly, objectively and without undue delay.

We may contact you if we require additional information to investigate the matter.

Outcome

We will provide a written response explaining:

  • The outcome of our investigation

  • Any action taken

  • Any further options available to you

We maintain records of all data protection complaints received and the actions taken in response.

Escalation to the Information Commissioner's Office

If you remain dissatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).

Website: www.ico.org.uk

We encourage you to contact us first so that we have an opportunity to resolve your concerns.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, our services or business practices.

Any updates will be published on this page and will take effect immediately upon publication.

Company Information

We Are Marble Ltd

Trading as Ibiza Revival and We Are Marble

Company Registration Number: 12326559

Email: hello@wearemarble.uk

Website: www.ibizarevival.co.uk

Version: 2.0

Effective Date: June 2026

Next Review Date: June 2027

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